Terms & Conditions (ViLORA Wellness)

Effective date: 10/11/2025
Last updated: 12/23/2025

These Terms & Conditions (“Terms”) govern your use of (the “Site”) and any purchases made through it. By accessing the Site or placing an order, you agree to these Terms.

1) About ViLORA

ViLORA Wellness provides wellness products and educational content intended to support comfort and everyday well-being.

Important: Our products and content are not medical advice and are not intended to diagnose, treat, cure, or prevent any disease. If you have a health condition, are pregnant or breastfeeding, or take medication, please speak with a qualified healthcare professional before using new products—especially supplements or essential oil products (if offered).

2) Eligibility and accounts (if applicable)

You agree that:

  • You are at least the age of majority in your location

  • Any account information you provide is accurate and kept up to date

  • You are responsible for maintaining the confidentiality of your login credentials

We may suspend or terminate accounts for misuse, fraud, or violation of these Terms.

3) Products, descriptions, and availability

We aim to describe products accurately, but we can’t guarantee that all descriptions, images, or colors will appear exactly the same on every device.

We may:

  • Update product formulations, packaging, or availability

  • Limit quantities per order

  • Discontinue products at any time

4) Pricing, taxes, and payments

  • Prices are shown in Dollar and may change without notice.

  • Taxes and shipping fees (if applicable) are calculated at checkout.

  • Payment is processed through third-party payment providers. Your payment is subject to their terms.

If we suspect fraudulent activity, we may cancel or refuse an order.

5) Orders and acceptance

After you place an order, you will receive an order confirmation. This does not always mean the order is accepted; acceptance occurs when the order is processed and prepared for shipment.

We reserve the right to cancel orders due to:

  • Stock issues

  • Pricing or listing errors

  • Payment problems

  • Suspected fraud or policy violations

If we cancel an order, we will refund amounts paid according to your payment provider’s timelines.

6) Shipping and delivery

Shipping timelines shown on the Site are estimates and may vary due to courier delays, weather, holidays, or other factors outside our control.

For full details, please see: Shipping & Returns: [link]

7) Returns, refunds, and exchanges

Our returns and refund rules are described here: Shipping & Returns: [link]

If there’s any conflict between these Terms and that policy, the Shipping & Returns policy will control for return/refund questions.

8) Subscriptions ( if applicable)

If applicable:

  • You authorize recurring charges based on your selected schedule

  • You can manage or cancel subscriptions via [account page link] or by contacting support

  • Subscription terms, billing dates, and cancellation cutoffs are shown at checkout and/or in your account

9) User content and reviews

If you post reviews, comments, or other content:

  • You are responsible for what you submit

  • You agree not to post content that is unlawful, abusive, misleading, or infringing

  • You grant ViLORA a non-exclusive right to use and display submitted content for marketing or Site improvement (unless prohibited by law)

We may remove content at our discretion.

10) Prohibited uses

You agree not to:

  • Use the Site for unlawful purposes

  • Attempt to gain unauthorized access to the Site or systems

  • Interfere with Site performance or security

  • Copy, scrape, or misuse Site content without permission

  • Misrepresent ViLORA products with medical or cure claims

11) Intellectual property

All content on the Site (logos, text, images, design, product names, and materials) is owned by or licensed to ViLORA and protected by applicable intellectual property laws. You may not use it without written permission.

12) Health and results disclaimer

Wellness experiences vary. We do not guarantee outcomes. Any references to benefits describe general wellness support and routine use—not medical treatment.

Always read labels and directions. Stop use if irritation occurs. If symptoms persist or worsen, consult a qualified healthcare professional.

13) Third-party links

The Site may include links to third-party websites. We are not responsible for their content, policies, or practices. Use them at your own discretion.

14) Disclaimer of warranties

To the fullest extent permitted by law, the Site and products are provided “as is” and “as available.” We do not warrant uninterrupted operation, error-free content, or that the Site will meet your expectations.

Some jurisdictions do not allow certain warranty disclaimers, so parts of this section may not apply to you.

15) Limitation of liability

To the fullest extent permitted by law, ViLORA will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or products.

Where liability cannot be excluded, it will be limited to the amount you paid for the product(s) giving rise to the claim (or the minimum amount required by law).

16) Indemnification

You agree to indemnify and hold ViLORA harmless from claims, damages, liabilities, and expenses arising from your violation of these Terms or misuse of the Site.

17) Governing law and disputes

These Terms are governed by the laws of [Country/State/Province], without regard to conflict of laws principles.

Disputes will be handled in the courts of [City/Region], unless applicable law requires otherwise.
(Optional alternative: mediation/arbitration — only include if you truly intend to do it.)

18) Changes to these Terms

We may update these Terms. Changes take effect when posted on the Site. The “Last updated” date will reflect the latest revision.

19) Contact us

Questions about these Terms?
Email: .Info@vilorawellness.com
Address: 731 Meeting Street, Charleston South Carolina 29403, United States